Refund Policy

Boab Toys is confident in the quality of products we supply to you. We guarantee all products to be free from defects and know that they will meet your expectations. In the event that you are not fully satisfied with your purchase, please contact us immediately and we will be more than happy to assist you.

Should your product arrive damaged or defective, you must contact us in writing within seven days of receiving it. We will advise you of the appropriate course of action at the time, in accordance with Australian Consumer Protection Laws. Usually, you will be required to return the item to us, at your expense. We will review the item and offer a replacement item or store credit. In some circumstances, a full monetary refund (excluding shipping costs) will be offered.